The Engaged Club

The Noun of Social Reciprocity

August 18, 2021
The Engaged Club
The Noun of Social Reciprocity
Chapters
The Engaged Club
The Noun of Social Reciprocity
Aug 18, 2021

Have you ever had a member come into your office with a complaint or a grievance, expecting you to handle it right away? Have you ever needed to influence or motivate a staff member to do something your way?

This episode centres around a situation Jim and Roger were in recently where Jim used strong interpersonal skills he learned at the CSCM National Conference 20 years ago to solve a major problem.

Let us know what you think of this episode. Comment here or shoot us an email at [email protected]

Show Notes

Have you ever had a member come into your office with a complaint or a grievance, expecting you to handle it right away? Have you ever needed to influence or motivate a staff member to do something your way?

This episode centres around a situation Jim and Roger were in recently where Jim used strong interpersonal skills he learned at the CSCM National Conference 20 years ago to solve a major problem.

Let us know what you think of this episode. Comment here or shoot us an email at [email protected]